Privacy Policy
Last updated: 22 August 2026
1. Who we are
The company responsible for your personal information is:
Innovative Aviation (Leeds) Limited
Company number: 06762446
Camp Hill Close
Dallamires Lane
Ripon
North Yorkshire
HG4 1TT
United Kingdom
Innovative Aviation (Leeds) Limited is the data controller for the personal information we collect and use in connection with our website and services, unless we tell you otherwise.
2. What personal information do we collect?
Depending on how you interact with us, we may collect some or all of the following:
• Your name
• Email address
• Telephone number
• Postal address
• Details contained in enquiries or correspondence
• Information relating to your interest in aircraft ownership or membership
• Information provided when applying for or discussing membership
• Payment and billing information where applicable
• Information relating to your membership and use of our services
• Information necessary to administer our relationship with you
• Website usage information, including information collected through cookies and similar technologies
• Any other information you choose to provide to us
Where relevant to the provision and administration of aviation services, we may also need to process information relating to your pilot qualifications, licences, ratings, medical certification, flying experience, currency or other information necessary to establish that you are suitably qualified to use the aircraft.
We will only collect information that is relevant and necessary for the purpose for which it is being processed.
- 3. How do we collect your information?
We may collect personal information:
• Directly from you when you contact us
• When you complete a form on our website
• When you submit an enquiry about membership
• When you communicate with us by email, telephone or other means
• When you enter into a membership or other agreement with us
• When you provide information required to administer your membership
• Automatically when you use our website, through cookies and similar technologies
• From third parties where this is necessary to provide our services or comply with legal or regulatory requirements
If we receive personal information about you from another source, we will provide you with appropriate privacy information where required by law.
4. How do we use your personal information?
We may use your personal information to:
• Respond to enquiries and requests for information
• Provide information about Innovative Aviation and aircraft membership
• Process and administer membership applications
• Enter into and manage membership agreements
• Administer payments and invoices
• Communicate with members
• Manage aircraft access and bookings
• Maintain appropriate membership and operational records
• Verify information where necessary for the safe and lawful operation of the aircraft
• Meet aviation, legal, regulatory and insurance requirements
• Manage our relationship with you
• Provide customer service and support
• Improve our website, services and customer experience
• Send relevant marketing communications where we have a lawful basis to do so
• Detect and prevent fraud, misuse or other unlawful activity
• Establish, exercise or defend legal claims
• Comply with our legal and regulatory obligations
We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless we are legally permitted or required to do so.
5. Our lawful basis for processing your information
We will only process personal information where we have a lawful basis to do so.
Depending on the circumstances, this may include:
• Contract – We may need to process your information to enter into or perform a contract with you, for example when you become an Innovative Aviation member.
• Legal obligation – We may process your information where necessary to comply with a legal or regulatory obligation.
• Legitimate interests – We may process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests. Examples may include managing our business, responding to enquiries, maintaining appropriate records, improving our services and protecting our business.
• Consent – In some circumstances we may ask for your consent, for example where required before sending certain marketing communications or placing certain non-essential cookies on your device. Where we rely on consent, you can withdraw it at any time.
6. Marketing
We may contact you with information about Innovative Aviation, membership opportunities, events, services or other information that we believe may be relevant to you.
Where consent is required by law, we will only send marketing communications where you have given the appropriate consent.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions contained within the relevant communication.
Withdrawing consent will not affect the lawfulness of any processing carried out before consent was withdrawn.
7. Who do we share your information with?
We may share personal information with third parties where this is necessary to operate our business, provide our services or comply with our legal obligations.
Depending on the circumstances, these may include:
• Aircraft maintenance organisations and engineers
• Aviation service providers
• Insurance providers and brokers
• Professional advisers, including accountants and solicitors
• IT, website hosting and software providers
• Payment providers and banks
• Booking and membership management systems
• Government departments, regulators or aviation authorities
• Law enforcement agencies where legally required
• Other service providers who process information on our behalf
We only share information where there is a legitimate reason to do so and, where appropriate, we require our service providers to keep personal information secure and confidential.
We do not sell your personal information.
8. Aviation and regulatory information
Because Innovative Aviation operates in the aviation sector, there may be circumstances where we are required to collect or share information relating to a member's eligibility, qualifications, licence, ratings, medical certification, flying experience, currency or use of the aircraft.
Where such information is required for safety, insurance, contractual, regulatory or legal purposes, we will only process and share it to the extent necessary.
9. How we protect your information
We take reasonable and appropriate technical and organisational measures to protect personal information against:
• Unauthorised access
• Accidental loss
• Destruction
• Alteration
• Disclosure
• Misuse
Access to personal information is restricted to people who have a legitimate business reason for accessing it.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. How long do we keep your information?
We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, regulatory, insurance and reporting requirements.
Different types of information may be retained for different periods. For example, information relating to a membership may need to be retained for the duration of the membership and for a further period afterwards where necessary to comply with legal, accounting, insurance or regulatory requirements.
When information is no longer required, we will securely delete or dispose of it, or anonymise it where appropriate.
11. Your rights
Under UK data protection law, you have a number of rights in relation to your personal information. Depending on the circumstances, these include the right to:
• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information
• Ask us to restrict how we use your information
• Object to certain types of processing
• Ask us to transfer information you have provided to another organisation in certain circumstances
• Withdraw consent where we rely on consent as our lawful basis
• Complain to the Information Commissioner's Office
These rights are not absolute and certain legal exceptions may apply.
If you wish to exercise any of your rights, you may contact us using the postal address provided in Section 1.
We may need to verify your identity before responding to a request.
12. How to make a data protection request
If you wish to make a request relating to your personal information, please write to:
Innovative Aviation (Leeds) Limited
Camp Hill Close
Dallamires Lane
Ripon
North Yorkshire
HG4 1TT
United Kingdom
Please clearly state that your request relates to your personal information.
We will normally respond to a valid request without undue delay and within the applicable legal time limit.
13. Cookies
Our website may use cookies and similar technologies. Cookies are small files placed on your device that can be used to make a website function correctly, remember preferences, understand how visitors use the website and improve the online experience.
Some cookies may be necessary for the website to operate. Other cookies, such as analytics or marketing cookies, may require your consent before they are placed on your device.
The cookies used by the website may change from time to time as we add, remove or change website services.
Where required, we will provide an appropriate cookie consent mechanism allowing you to manage your preferences.
14. Third-party websites
Our website may contain links to third-party websites, including aviation organisations, suppliers, social media platforms or other websites that may be of interest to you.
If you follow a link to another website, that website will have its own privacy policy and terms.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend that you review the privacy policy of any third-party website before providing personal information.
15. International transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place in accordance with applicable data protection legislation.
16. Children's information
Our website and services are not specifically directed at children.
We do not knowingly collect personal information from children through the website unless there is a legitimate reason to do so and appropriate safeguards are in place.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or legal and regulatory requirements.
The latest version will always be published on our website.
We recommend checking this page periodically to ensure that you are aware of any changes.
18. Complaints
If you have concerns about how we have handled your personal information, you may write to us at the address provided in Section 1 so that we can try to resolve the issue.
You also have the right to complain to the UK's data protection regulator:
Information Commissioner's Office (ICO)
Website: ico.org.uk
The ICO provides information about your data protection rights and how to make a complaint.
19. Contact us
If you have any questions about this Privacy Policy or how Innovative Aviation uses your personal information, please write to:
Innovative Aviation (Leeds) Limited
Company number: 06762446
Camp Hill Close
Dallamires Lane
Ripon
North Yorkshire
HG4 1TT
United Kingdom
Privacy Policy last updated: 22 August 2026